Privacy Policy

1. Who We Are

NeoCasa Infratech Pvt. Ltd. operates this website and handles property-related enquiries received through it. By using this website, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the information you voluntarily provide, such as:

• Name
• Mobile number
• Email address, if provided
• Purpose of purchase or enquiry
• Budget preference
• Preferred location / micro-market
• City or similar enquiry details, where applicable

We may also collect limited technical information such as device/browser details, page interactions, referrer data, and approximate analytics information used to understand website performance.

3. How We Use Information

Your information may be used to:

• Respond to your enquiry
• Arrange callbacks, site visits, brochure sharing, and project discussions
• Share project details, inventory updates, payment-plan information, or financing coordination
• Send follow-up communication through call, SMS, email, or WhatsApp
• Improve website experience, lead handling, and campaign performance
• Maintain internal records and enquiry history

4. Sharing of Information

We do not sell your personal information. We may share your information only on a need-to-know basis with:

• Authorized internal sales or support teams
• Technology, CRM, or lead-management service providers
• Messaging, call, or communication tools used to service your enquiry
• Banking / loan-coordination partners, if you request loan assistance
• Legal or regulatory authorities, if required by law

5. Cookies & Tracking Technologies

Our website may use cookies, analytics scripts, pixels, and similar technologies to understand page usage, improve performance, measure campaigns, and optimize enquiries. You may control cookies through your browser settings, although disabling some technologies may affect certain website features.

6. Data Security

We take reasonable steps to protect information shared with us. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We may retain your information for as long as reasonably necessary to respond to your enquiry, maintain records, provide updates you requested, comply with legal obligations, resolve disputes, or improve our services.

8. Your Choices

You may request that we:

• Update or correct your information
• Stop non-essential promotional communication
• Delete information where retention is not legally or operationally required

To exercise any of these choices, please contact us using the details below.

9. Third-Party Services

This website may use or link to third-party services such as analytics tools, video platforms, messaging apps, maps, or external websites. Their data practices are governed by their own policies, and NeoCasa is not responsible for third-party privacy practices.

10. Children’s Privacy

This website is not intended for children. We do not knowingly collect personal information from children. If you believe a child has provided personal data through this website, please contact us so we can take appropriate action.

11. Policy Updates

NeoCasa may update this Privacy Policy from time to time. Any revised version will become effective once posted on this page. Your continued use of the website after such changes will indicate your acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests, you may contact:

• NeoCasa Infratech Pvt. Ltd.
• B-07, Second Floor, Sector 4, Noida
• C 20, Third Floor, Sector 2, Near Nirulaz Hotel, Noida
• Phone: +91 9643000076 / +91 1204312945